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Montag bis Freitag wieder bis 19:30 Uhr geöffnet!

Services

At Q19 you will find numerous facilities and services that will make your visit even more pleasant.

Further information on selected services in our shopping center in Vienna can be found in the list below.

Arriving & parking at Q19
600 customer parking spaces with 2 hours free parking and good accessability of public transport! Discover more
LOLLIPOP
Supervised children’s adventure on saturdays from 9 AM to 1 PM.
Carwash
AutoSpa at Q19 is located on Floor -1.
Cash maschines/ATM
The cash machines/ATMs are located on the first floor.
Accessible
All public areas at Q19 have barrier-free access.
Disabled parking spaces
Disabled and family parking spaces are located directly by all entrances at Q19.
Toilets (accessible)
The accessible toilets are located on the first floor.
Book exchange station
Borrow or exchange books, free reading, donate old books.
Centre management
The centre management at Q19 is located on the second floor – accessible via the corridor in between Deichmann & Gruppa L’Ultima on the first floor.
Defibrillator
The defibrillator at Q19 is located at the first floor in front of biou brigitte.
Desinfectors
You can find desinfectors all over the center.
Electric charging station for cars
Visitors have the option of refueling their e-cars at the e-fueling stations while they do their shopping. (Floor -1 and Floor 2)
Electric charging station for Bicycles
Electric charging station for Bicycles at Q19 is located in front of the entrance on the ground floor.
Family toilets
The spacious family toilets at Q19 are located on the first floor.
First aid
The first aid kit is located at the INTERSPAR Rezeption on the ground floor.
Bicycle parking
The bicycle parking is located directly in front of the entrance on the ground floor.
Fresh air supply
Q19 is ventilated with up to 100% fresh air.
Hairdresser
The hairdresser at Q19 Gruppa L’Ultima is located at the first floor .
Free parking
There are 600 parking spaces at Q19 – free parking for 2 hours.
Free Wi-Fi
Throughout the entire area of Q19, the free Q19 WiFi is avaiable for customers for the duration of their stay.
Phone charging station
Lockable phone charging stations are located on the ground floor vis-a-vis the INTERSPAR checkout on the ground floor. They are compatible with most common smartphone models.
Dogs welcome
Dogs are welcome at Q19. They must be kept on a leash & muzzled in the entire indoor area.
Children’s ride-on toys
The children’s ride-on toys at Q19 are located on the ground floor in front of H&M and on the first floor vis-a-vis Depot.
Air-conditioned mall
The Q19 is fully air-conditioned.
Return point for empty bottles
The return point for empty bottles is located on the ground floor between Hervis and the INTERSPAR “Heiße Theke”.
Elevators – access to all floors
There are 6 elevators at Q19. Each elevator is suitable for wheelchairs. All floors can be accessed via the elevators.
Lotto/Toto
The lottery “Lotto/Toto” branch is located on the ground floor. Lottery agent’s shop, sports betting, tobacco products and more.
MINI LOLLIPOP
MINI LOLLIPOP is a veritable playtime paradise for the little ones. The area is designated for children under the age of 4 and fulfills their every wish: Toddlers can improve their skills while playing entertaining wall games, wave to their parents from inside small houses, or experience joy of sliding down a mini slide. MINI LOLLIPOP is free of charge for the little ones and located on the first floor vis-a-vis H&M.
Family outing at Q19
Be it the breastfeeding and babychanging rooms, lifts or childcare facilities, family parking spaces, attractions for children! Discover more!
OE-Ticket sales point
The OE Ticket sales point at Q19 is located at the Tobacconist’s. Tickets, passes, events, concerts.
Public transport
Q19 can be reached via bus, tramway, railway and metro. The station Heiligenstadt is 5 minutes away. Right in front of Q19 there is a bus- & a tramstation.
Parking spaces for families
Family parking spaces are located directly by all entrances at Q19.
Roofed parking spaces
There are roofed parking spaces at Q19.
Photo booth
The photo booth is located on floor -1 in front of the lifts. Instant photos, EU passport photos, ID photos – fast & affordable.
Escalators
There are escalators at Q19.
Lockers
There are lockers at Q19. They are located on the ground floor vis-a-vis the INTERSPAR checkout. Secure storage of valuables and shopping purchases.
Shoemaker & locksmith
The Shoemaker and Locksmith MANN SERVICE is located at the ground floor at Q19.
Changing and nursing room
The changing and nursing room is located on the first floor, near the toilets.
Toilets m/f
The toilets are located on the first floor.
Tobacconist’s
The tobacconist’s at Q19 is located on the ground floor. Tobacco products, newspapers, magazines, road tax discs.
TÜV
Q19 is certified by the TÜV AUSTRIA hygiene management standard.
Free nappies & wet wipes
You find free nappies & wet wipes in the changing and nursing room at Q19 on the first floor.
The ZEHNER shopping voucher
The ZEHNER – your shopping centre voucher for all your wishes! Simply order your gift voucher online now or purchase one at the INTERSPAR Rezeption!
Printbox
Drucken, Kopieren und Einscannen! All das können Sie unkompliziert bei der Printbox im EG gegenüber der Interspar Kassen!